If you are not fully satisfied with your purchase, you may request a full refund on the purchase price within 30 days. The customer is responsible for return shipping costs. The product must be returned to receive a refund. Once the product is received a refund will be issued.
We will happily pay return shipping fees if the delivery is a mistake of LiefRoyal (ex. you received a broken or wrong item). If you have a purchase of more than 1 item, only 1 item of each type is allowed to be opened (i.e. if you ordered CBD Oil and CBD Gummies, both can be opened, but not 2 bottles of CBD Oil) – others must come back unopened and unused in order to receive FULL refund. No sample pack items can be returned for a refund.
Refunds may take up to 4 weeks before they appear on the customer’s bank statement – most cases will be quicker, however, due to return shipping time (3-9 business days), return processing (4-7 business days), and refund requests to the bank (4-9 business days), it can take up to 4 weeks.
For returns, Contact Us Here or email us at firstname.lastname@example.org to request an RMA (return merchandise authorization).
No returns can be accepted for a refund without RMA.